CONSUMER INFORMATION

Below we have created a quick overview of what we consider to be relevant points for consumers. This has no claim to completeness, more detailed and legally prescribed information on the respective topics can be found under: Terms and Conditions | Privacy Policy | Payment | Delivery | Right of Withdrawal | Imprint

1. Identity and address of the provider / entrepreneur

ESBT GmbH Marktplatz 6 88316 Isny im Allgäu Germany

phone: +49 7562 – 981 3539 fax: +49 7562 – 981 4003 email: info@esbt.one

VAT-ID: DE301352866 (Value added tax identification number in accordance with section §27a of the German VAT act)

Managing director: Maximilian Mechler

2. Warranty

We advise you that in case of defectiveness of the delivered goods you are entitled to the legally prescribed warranty rights vis-à-vis our company.

The liability for defects is based on the regulation “VIII. Liability and liability for defects” in our General terms and conditions.

3. Right of revocation

As a consumer, you are entitled to the right of revocation. Please find our information concerning the right of revocation, the revocation instruction and the Revocation form under Right of withdrawal.

4. Identification and correction of input errors

Before sending your order, all details of your order such as kind and amount of the goods, prices, shipping costs, your address entry and other information essential for your order. If some indications are false, you can change them there by ticking „change“ and by correcting your indications or by removing individual articles or by changing the amount before sending your order. If necessary, you can cancel the order procedure completely. After sending your order, the correction of input errors is only possible via email or by phone.

5. Technical steps that lead to the conclusion of contract

At the end of the order procedure, an order summary appears containing all necessary information about your order. Only by pushing the button „commit to buy“, you make a binding contract statement. This statement we can accept according to our General terms and conditions, see also “III. Offer and conclusion of contracts” in these.

6. Storage of and access to the wording of the contract

We will store the wording of the contract (the general terms and conditions and the details of the order) and send it to you via email following your email. A later access for you is not possible. Before making the contract statement, however, you can print and store the order confirmation. You can always see, store and print the General terms and conditions on the www.esbt.shop.

7. Contract languages

The contract language is either German or English.

8. Essential characteristics of the goods

The essential characteristics of the goods can be found in the respective offer on the Internet or in our catalogues.

9. Shipping terms

The delivery conditions, delivery dates and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer on the Internet, see also “II. Delivery” in our general terms and conditions.

Insofar as you are a consumer, it is legally regulated that the risk of accidental loss and accidental deterioration of the item sold during shipment is only transferred to you when the goods are handed over, regardless of whether the shipment is insured or uninsured.

If you are an entrepreneur, delivery and dispatch are at your own risk

We deliver to the following countries/regions:

Belgique / België (Belgium) EU Bǎlgarija (Bulgaria) EU-Land Česká republika (Czech Republic) EU Danmark (Denmark) EU Deutschland (Germany) EU Eesti (Estonia) EU España (Spain) EU France EU Hrvatska (Croatia) EU Ireland EU Italia (Italy) EU Κυπριακή Δημοκρατία (Cyprus) EU Latvija (Latvia) EU Lietuva (Lithuania) EU Luxembourg EU Magyarország (Hungary) EU Malta EU Nederland (Netherlands) EU Norge (Norway) None EU Österreich (Austria) EU Российская Федерация (Russland) None EU Polska (Poland) EU Portugal EU România (Romania) EU Schweiz (Suisse) None EU Slovenija (Slovenia) EU Slovenská republika (Slovakia) EU Srbija (Serbien) None EU Suomi (Finland) EU Sverige (Sweden) EU United Kingdom None EU Ελλάδα (Greece) EU

10. Prices and means of payment

The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes. The shipping costs are not included in the purchase price.

The shipping costs can be called up via a correspondingly labeled button on our website or in the respective offer on the Internet, are shown separately in the course of the ordering process and are to be borne by you in addition, unless free delivery has been promised.

We accept the following payment methods, but only if available for your country from the respective payment provider: Bank transfer (Pre-payment) | Six Payment Services (Credit card payment, maestro card payment, Apple Pay) | Klarna Payments (Pay later, Pay now, Slice it) | Paypal

The payment methods available to you are shown under a correspondingly labeled button on our website or in the respective offer on the Internet. Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due for payment immediately

If you pay via bank transfer (Pre-payment), you have to transfer the amount directly to the bank account of ESBT. Please keep in mind that bank fees to be borne by you might be charged with advance payments (especially from abroad). ESBT has to receive the total invoice amount. The bank account number for the transfer will be sent by e-mail. Please note that it is really necessary to add the order number to the reason of transfer.

See also “IV. Prices and Payment terms” in our General Terms and Conditions.

11. Information on Online Dispute Resolution

The provided platform by the EU in terms of online dispute resolution ( so-called . OS platform) contains central points of contact for consumers and businesses. These are disputes related to online purchasing contracts and online service contracts between a EU resident consumer and a entrepreneur established in the EU and have to be settled out of court. According to the EU Commission the ODR platform should be in operation the first quarter 2016. The ODR platform will be accessible via the following link: OS-Plattform

12. General terms and conditions

Please also observe our General terms and conditions.

CONSUMER INFORMATION

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